Job Title: Team Leader (2 Positions)
Organisation: Access Financial Services Limited (AFS)
Duty Station: Fort Portal and Iganga, Uganda
About the Company:
Select Africa Limited is an Isle of Man company, established over 20 years ago with the intention of owning a number of retail financial services businesses in Africa, outside of South Africa. It is the holding company of the Select Africa group of companies (“Select Africa”).
Select Africa entered the Ugandan market in June 2019, trading as Access Financial Services Limited (“AFS”). The business provides credit to civil servants via its unique paperless loan origination platform, delivered by our team of field agents, adhering to the philosophy of taking our products to our clients where they live or work, practicing the mantra of “We come to you.”
Job Summary:
The Team Leader is responsible for managing, leading, and guiding the Regional Sales Agents Team to increase new client business in line with the strategy of growing the loan book.
Key Duties and Responsibilities:
- Manage all aspects of the relationships between the Company and all key personnel (payroll and managerial) at all Government Institutions within the region.
- Manage all brand-related activities, including but not limited to brand building, brand image, and brand equity retention within the region.
- Introduce the Company to new payrolls and conclude payroll check-off arrangements/Memorandums of Understanding (MOUs) to allow the Company to introduce its products and services to the staff of that entity.
- Recommend advertising and promotional opportunities to the Regional Manager and implement and execute on all approved opportunities.
- Maintain oversight of and assist in managing client relationships within the region.
- Provide operational support to the Company’s Agents working within the region, including recruiting, training, and coaching Agents.
- Facilitate the conclusion of rollover or top-up loans requiring personal interaction with the client.
- Assist the Operations Team and Collections Team with various tasks, including engaging with payrolls for loan instalments and collections.
- Establish a weekly planner indicating planned appointments and activations for the week ahead.
Qualifications, Skills and Experience:
- A relevant tertiary qualification is preferable.
- Minimum of three years of related work experience within a high-performance sales environment.
- Previous experience with the payroll product within the Microfinance sector is advantageous.
- Strong analytical ability.
- A valid Driver’s License is a must.
Key Competencies:
- Strong customer service focus.
- Sales and business development skills.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to influence and persuade others.
- Attention to detail.
- Ability to analyze data, identify trends, and form reasonable conclusions.
- Strong work ethic and self-motivation.
- Confidence and self-assurance.
- Strong time management skills.
Location: This position is based at our Regional Branches in the Fort Portal and Iganga districts. Please include your preferred area of operation in your application.
Compensation: An annual cost-to-company remuneration package will be commensurate with the level of education, technical skills, and experience of the successful candidate.
How to Apply:
Please forward your application to careers@afs.co.ug.
Deadline: 9th August 2024
NB: Previous applicants need not apply. If you do not hear from us within two weeks, please consider your application for this vacancy unsuccessful.
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