Jobs

Apply for Testing and Repairs Associate & Debt Recovery Officer Jobs at Q-Sourcing Limited trading

Position : Testing and Repairs Associate

Company: Q-Sourcing Limited trading
Deadline: Wednesday, August 28, 2024

Location: Lira, Uganda
Type: Full Time
Industry: Consulting
Category: Science & Engineering

Job Summary:

Q-Sourcing Limited trading is seeking a skilled Testing and Repairs Associate for our client in the renewable energy sector. This role involves diagnosing and addressing post-sale issues, implementing QA/QC measures, and ensuring optimal product performance. You will be responsible for troubleshooting, repairing products, and managing after-sales processes efficiently.

Key Responsibilities:

  • Diagnose and repair products and accessories returned from the field.
  • Ensure proper documentation and timely transportation of repaired items back to customers.
  • Evaluate warranty status and advise customers on repair costs if out of warranty.
  • Troubleshoot technical issues both remotely and onsite.
  • Research and interpret technical documentation for troubleshooting.
  • Complete QA inspections and ensure quality standards are met.
  • Develop and enforce QA/QC procedures.
  • Generate and analyze after-sales reports.
  • Collaborate with engineering and call center teams for issue resolution.
  • Provide training to field teams and support after-sales processes.

Qualifications:

  • Bachelor’s degree in Electrical/Mechanical Engineering, Product Design, or related fields.
  • 3 years of experience in technical solutions and customer service.
  • Detail-oriented, organized, and able to work independently.
  • Strong communication skills and ability to thrive in a dynamic environment.

Application Procedure:

Click Here to Apply


Position: Debt Recovery Officer

Location: Soroti, Uganda
Type: Full Time
Industry: Consulting
Category: Accounting & Finance

Job Summary:

Q-Sourcing Limited trading is looking for a Debt Recovery Officer to manage overdue payments and implement recovery strategies. The role involves negotiating repayment plans, handling customer inquiries, and maintaining accurate account records.

Key Responsibilities:

  • Conduct outbound calls to recover overdue payments and negotiate repayment plans.
  • Educate customers on account status and payment options.
  • Resolve billing inquiries and account discrepancies.
  • Update and document customer account information.
  • Collaborate with credit analysis and customer service teams to address delinquency causes.
  • Ensure compliance with debt recovery regulations and standards.

Qualifications:

  • Bachelor’s degree in Business Administration, Finance, or related field.
  • 1-2 years of experience in debt recovery or customer service.
  • Strong communication, negotiation, and problem-solving skills.
  • Proficient in MS Office and CRM systems.
  • Knowledge of debt recovery regulations in Uganda is a plus.

Application Procedure:

Click Here to Apply


Discover more from Ugandan Exclusive

Subscribe to get the latest posts sent to your email.

Leave a Reply

Your email address will not be published. Required fields are marked *

Discover more from Ugandan Exclusive

Subscribe now to keep reading and get access to the full archive.

Continue reading