Job Title: Direct Digital Sales / Telemarketer
Organisation: NFT Consult Limited
Duty Station: Kampala, Uganda
Reports to: Business Developer – Alternative Channels
About the Company:
NFT Consult Limited is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana, Rwanda, Tanzania, Zambia, Burundi, and South Sudan.
About the Client:
Our client is an integrated financial service provider in East Africa, partnering with individuals and corporates to offer financial solutions including General Insurance, Life Insurance, Asset Management, Investment, and Banking.
Job Summary:
Our client is seeking a dynamic Telemarketer who can generate sales through cold calling and by responding to customer inquiries in a fast-paced environment. The ideal candidate will be responsible for influencing existing or potential customers to purchase the company’s products or services. The primary goal is to promote business growth by expanding and closing digital leads generated from the company’s digital channels.
Key Duties and Responsibilities:
- Cold call potential customers to sell the company’s products and services.
- Share key selling points for the products and services.
- Answer questions about the products and services.
- Recommend products and services based on customer needs.
- Use scripts to provide information about product features, prices, and benefits.
- Ask pertinent questions to understand customer requirements.
- Persuade customers to buy by demonstrating how the services meet their needs.
- Accurately record customer personal information.
- Complete orders and notify the appropriate department.
- Handle complaints or doubts to maintain the company’s reputation.
- Go the “extra mile” to meet sales quotas and facilitate future sales.
- Keep records of calls and sales and record useful information.
Qualifications, Skills and Experience:
- Bachelor’s degree in any relevant field.
- Proven experience as a telemarketer or in a similar sales/customer service role.
- Proven track record of successfully meeting sales quotas, preferably over the phone.
- Proficiency in cross-selling, upselling, and cold-selling techniques.
- Being bilingual is an added advantage.
- Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
- Excellent customer service skills.
- Strong interpersonal skills.
- Excellent communication and presentation skills.
- Quick learner of new products or services.
- Ability to market each product or service effectively.
- Works well independently with good time management skills.
- Proficient in English and Luganda.
- Skilled in negotiation and handling complaints.
- Persistent, results-oriented, and patient.
- Able to handle customer rejection, aggressiveness, and complaints.
- Friendly and persuasive demeanor.
- Ability to understand customer requirements quickly and present suitable solutions.
- How to Apply :
- All suitably qualified and interested candidates should apply online through the NFT jobs portal.
- Click Here to Apply
- Deadline: 22nd July 2024
Job Title: Finance Officer
Organisation: NFT Consult Limited
Duty Station: Kampala, Uganda
Reports to: Finance Manager
About the Company:
NFT Consult Limited is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana, Rwanda, Tanzania, Zambia, Burundi, and South Sudan.
Job Summary:
Our client, in the real estate business, is seeking a Finance Officer responsible for planning and directing accounting activities within the Finance unit by performing or delegating the responsibilities listed below.
Key Duties and Responsibilities:
- Implement financial policies and procedures as per IFRS and Company accounting requirements.
- Maintain accurate records of all property transactions and submit on a timely basis (i.e., rent & utility collections, delinquency reports, move-in/move-outs, etc.).
- Provide constant vendor/contractor communications concerning scheduling, billing, and manage vendor relations.
- Ensure that invoices and receipts are submitted to the Finance office for payment or for accountability and that supplier payments are paid in adherence to signed contracts.
- Handle petty cash and all funds as and when required to.
- Ensure that all financial transactions of the company are recorded and updated in the relevant software on a timely basis.
- Ensure that all rent and utility bills due are collected in a timely manner.
- Ensure proper stock management through daily record updates and periodical stock taking.
- Ensure all Rent and Utility Reconciliations are up-to-date.
- Ensure timely recovery and compliance with debt limits for the trade debtors.
- Ensure taxes and other statutory dues are accurately calculated and remitted in time.
- Advise Management on any relevant financial and tax issues to be addressed.
- Prepare financial reports as and when requested to.
- Maintain the fixed asset register.
- Train and supervise all Finance staff to be able to achieve the company operational goals.
- Make rental and utility reviews and ensure properties are rented to full capacity physically and in monetary value.
- Deputise the emergency team leader to ensure proper response handling in cases of emergencies in the properties (e.g., fires, riots, floods, etc.).
- Physically inspect properties on a regular basis.
- Verify vacant spaces and report on a weekly basis.
Qualifications, Skills and Experience:
- First degree in any field with a major in Accounting. ACCA or CPA will be of added advantage.
- At least three years of accounting experience in a busy environment.
- Ability to work under minimum supervision.
- Strong analytical skills.
- Strong inter-personal and communications skills.
- Computer skills with knowledge of any accounting package.
- Must be able to demonstrate sound work ethics.
- Must be honest, trustworthy, and respectful.
How to Apply :
All suitably qualified and interested candidates should apply online through the NFT jobs portal.
Deadline: 1st August 2024
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