Job Title: Business Analyst – Digital Products
Company: KCB Bank
Location: Uganda, East Africa
Type: Full-Time
Industry: Banking
Category: Management
Deadline: Tuesday, September 03, 2024
Summary:
As a Business Analyst for Digital Products at KCB Bank, you will be responsible for evaluating business ideas and digital initiatives, supporting business case creation, and implementing digital products and services. You will analyze data, create reports, and drive operational excellence through system automation and user training.
Key Responsibilities:
- Evaluate business ideas and projects.
- Support the creation and implementation of digital products.
- Analyze data and identify industry trends.
- Develop and present reports to support decision-making.
- Train users and support system improvements.
Skills and Experience:
- Bachelor’s degree in Computer Science, Mathematics, Statistics, or a related field.
- 2 years of experience in financial services reporting and analysis.
- Proficiency in data modeling, SQL, Power BI, and report writing.
- Strong analytical and communication skills.
Work Hours: 8 per day
Experience Required: 24 months
Application Procedure:
Job Title: Assistant Manager – Service Quality & Compliance
Location: Uganda, East Africa
Type: Full-Time
Industry: Banking
Category: Management
Deadline: Tuesday, September 03, 2024
Summary:
The Assistant Manager of Service Quality & Compliance will ensure adherence to policies and operational standards, support branch management, and drive service excellence. You will also oversee branch administration, train staff, and contribute to business growth by generating leads.
Key Responsibilities:
- Ensure compliance with policies and AML/KYC guidelines.
- Support operational audit resolution and service quality.
- Supervise and develop branch staff.
- Manage customer complaints and generate business leads.
Skills and Experience:
- Bachelor’s degree.
- 3 years of experience in teller and customer service roles.
- Strong leadership, communication, and people management skills.
- Ability to adapt to a rapidly changing business environment.
Work Hours: 8 per day
Experience Required: 36 months
Application Procedure:
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