Vacancy Title:
2 Credit Officers
Type:
Full-Time
Industry:
Finance
Category:
Accounting & Finance
Company:
Asaak Financial Services
Application Deadline:
Thursday, August 08, 2024
Duty Station:
Within Uganda (Jinja, Kampala, East Africa)
Summary:
- Base Salary: Not Disclosed
Job Details:
Asaak Financial Services is dedicated to unlocking the economic potential of marginalized small and medium business owners by assembling a team of individuals with diverse backgrounds and a passion for fintech. Asaak is committed to equipping business owners and supporting them in achieving their larger goals.
Job Purpose:
The Credit Officer will mobilize, appraise, disburse, monitor, and recover loans within their portfolio in accordance with the credit policies, procedures, and set targets.
Duties and Responsibilities:
- Call Asaak clients and encourage them to repay their loans
- Monitor tracking devices in clients’ motorbikes and report suspicious behavior (including nights and weekends as needed)
- Follow up on tracker removal and transfer of bike details
- Update resold bikes’ details and name the new bikes in the tracking system
- Prepare and upload contracts into the AP
- Disburse bikes to clients according to approved disbursement lists as per company guidelines
- Follow up on insurance documents and ensure compensation of clients in line with insurance guidelines
- Draft and disburse release letters to clients
- Provide relevant information to clients at the office for restructures and impounded cases as per company guidelines
- Analyze client loans within their respective portfolios and solve different client problems and complaints in line with company guidelines
- Maintain a healthy portfolio under the assigned clients by initiating recovery actions for loans in default
- Contact clients and disburse 3rd party stickers
- Follow up on clients to process permits and update permit list on disbursement days
- Stay informed about new loan products and other financial services to better meet customers’ needs
- Conduct field visits associated with recoveries and compliance, managing the assigned loan portfolio
- Negotiate payment arrangements with customers who have delinquent loans
- Recommend repeat clients for new loans
- Share weekly, bi-weekly, and monthly reports in line with departmental guidelines
- Sensitize customers about Asaak loan products and services according to set targets
Person Specifications:
- Strong communication, interpersonal, and analytical skills
- Excellent multi-tasking ability
- Ability to work under pressure with minimal supervision
- Proficiency in using a smartphone/computer and Google Applications is an advantage
- Keen eye for detail
- Ability to ride a motorcycle and possess a valid riding license with Class A will be an added advantage
Minimum Requirements:
- Bachelor’s degree in Business Administration, Marketing, Microfinance, or other related fields
- At least 1 year of experience in Marketing, Collections, and Managing Credit portfolios
- Prior experience as a loan officer is an advantage
- Knowledge of Boda Boda financing is a plus
Work Hours:
8 hours
Experience in Months:
12 months
Level of Education:
Bachelor’s Degree
Job Application Procedure:
Qualified applicants should send their complete applications via email, including:
- Cover letter
- Curriculum vitae
- Copies of academic credentials
- Contact information for 3 professional references
Submission Deadline: Thursday, August 8, 2024, by 5:00 pm
Addressed to: The HR & Administration Office
Asaak Financial Services
careers@asaak.co
Note: While we appreciate all applicants for their interest, only short-listed candidates will be contacted for interviews.
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