Vacancy Title:
Head of Operations
- Type: Full Time
- Industry: Consulting
- Category: Management
- Deadline: Wednesday, July 10, 2024
- Duty Station: Kampala, Uganda, East Africa
Summary:
The Head of Operations at Nft Consult Ltd will spearhead operational excellence across sales, HR, contact center, and more. This pivotal role demands a strategic leader with a proven track record in operations management.
Duties and Responsibilities:
- Operational Leadership: Lead and coordinate all operational functions to achieve business objectives.
- Sales Operations: Develop strategies and optimize sales processes.
- HR Management: Ensure effective recruitment, training, and retention.
- Contact Center Management: Enhance customer service and operational efficiency.
- Strategic Planning: Drive long-term growth initiatives.
- Financial Oversight: Manage budgets and ensure cost-effective operations.
- Compliance and Risk Management: Ensure adherence to regulations and mitigate risks.
- Performance Monitoring: Establish and monitor KPIs for continuous improvement.
- Stakeholder Management: Build strong relationships with internal and external stakeholders.
Education, Skills, and Qualifications:
- Bachelor’s degree in Business Administration or related field; MBA preferred.
- Minimum 10 years in operations management, 5 years in senior leadership.
- Strong understanding of sales, HR, and contact center management.
- Exceptional strategic thinking, communication, and leadership skills.
- Experience in telecommunications industry desirable.
How to Apply:
Interested candidates who meet the above requirements are encouraged to apply through the Nft Consult Ltd website below. Please submit a CV and cover letter explaining your suitability for the role by Wednesday, July 10, 2024.
Vacancy Title:
CS&PS Core Engineer
- Type: Full Time
- Industry: Consulting
- Category: Science & Engineering
- Deadline: Wednesday, July 10, 2024
- Duty Station: Kampala, Uganda, East Africa
Summary:
The CS&PS Core Engineer at Nft Consult Ltd will manage and optimize the CS and PS Core network, ensuring functionality aligns with business goals.
Duties and Responsibilities:
- Plan, build, and maintain CS and PS Core network.
- Conduct maintenance, updates, and testing for system reliability.
- Document and manage network records and compliance.
- Provide incident and problem management.
- Manage network equipment installation and upgrades.
- Monitor network performance and SLA compliance.
- Support system testing and integration.
Education, Skills, and Experience:
- Bachelor’s degree in Electrical Engineering or related field.
- Minimum 5 years in telecommunications core network management.
- Strong knowledge of IP data networks, NOC operations, and SLA management.
- Experience with Huawei IMS core network and other relevant technologies.
- Proficiency in network planning, optimization, and performance management.
How to Apply:
Interested candidates who meet the above requirements are encouraged to apply through the Nft Consult Ltd website below. Please submit a CV and cover letter explaining your suitability for the role by Wednesday, July 10, 2024.
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