Vacancy Title: 15 Tele Sales Officers
Type: Full Time
Industry: Financial Services
Category: Sales & Retail
Location: Bukoto, Uganda, East Africa
Company: Platinum Credit (U) Ltd
Deadline: Wednesday, June 12, 2024
Base Salary: Not Disclosed
Summary: Platinum Credit (U) Ltd is seeking 15 Tele Sales Officers to enhance customer service and company image, procure sales through telephone communication, and support the growth of retail sales.
Key Duties/Responsibilities:
- Enhance customer service and company image.
- Interest customers in taking loans from Platinum Credit (U) Ltd.
- Obtain referrals from existing customers for new customers.
- Support branch retail sales by referring contacted customers within their regions.
- Provide professional, effective, and efficient customer service.
- Conduct after-sales courtesy calls to ensure customer satisfaction.
- Procure sales in company-offered products.
- Provide customer retention services.
- Onboard new customers.
- Perform any other duties as assigned.
Required Qualifications and Work Experience:
- Minimum of a Diploma in sales, marketing, or a business-related field from a recognized institution.
- Ability to close sales and resolve customer complaints.
- At least six (6) months experience in Tele-Sales.
- Knowledge of Office Administration.
- Age between 23 and 30 years old.
Other Attributes:
- Above-average people skills/soft skills, including listening skills and stress management.
- Analytical capabilities for report writing.
- Integrity and ability to work in and lead a dynamic team.
- Verbal and written communication skills.
- Good knowledge of company credit/lending policy.
- Team player with efficient people management skills in a changing environment.
- Good computer and database skills.
- Ability to plan, multi-task, and manage time effectively.
Work Hours: 8
Experience: 6 months
Level of Education: Associate Degree
Job Application Procedure: To apply, submit your application, detailed CV, and testimonials to the address below:
The Human Resource Manager
Platinum Credit (U) Ltd
Email: careers@platinumcredit.co.ug
Deadline: 12th June, 2024 at 05:00pm.
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